Shipping Policy

At Core Nutritionals, we strive to process and ship your order as quickly as possible. The information below outlines our shipping policies and estimated delivery times.

Order Processing

  • Orders are typically processed within 1 business day.
  • Orders are processed Monday through Friday, excluding holidays.
  • Expedited orders placed before 4:00 PM EST are generally processed the same business day.

Shipping Methods

We ship via FedEx and USPS. Available shipping options and estimated delivery dates are displayed at checkout based on your shipping address.

Free Shipping

We offer FREE standard shipping on qualifying orders of $150 or more shipped to the continental United States (the lower 48 states).

Free shipping does not apply to shipments going to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • U.S. Virgin Islands
  • American Samoa
  • Northern Mariana Islands
  • APO/FPO/DPO military addresses
  • International destinations

Orders shipping to these locations will be charged the applicable shipping rate at checkout.

Shipping Rates

Order Total Shipping Cost
$0.00–$149.99 Calculated at checkout
$150.00+ (Continental U.S. only) FREE Standard Shipping

Estimated Delivery Times

  • Processing Time: 1 business day
  • Standard Shipping: Typically 2–5 business days after processing
  • Expedited Shipping: Delivery estimates are based on the shipping service selected at checkout.

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking information.

If you do not receive your tracking email, please contact us at cs@corenutritionals.com.

Address Changes

If you need to update your shipping address, please contact us within 12 hours of placing your order.

Once an order has shipped, we are unable to change the delivery address.

Email: cs@corenutritionals.com
Phone: 1-888-978-2332

Order Cancellations

Orders may be canceled at any time before they have been shipped.

Once an order has shipped, please refer to our Refund Policy for return eligibility.

Delayed Shipments

While most orders arrive within the estimated delivery window, occasional carrier delays may occur.

If your package has not arrived within 8 business days after shipment, please contact our customer support team and we'll be happy to assist.

Damaged Shipments

If your package arrives visibly damaged, please:

  • If possible, refuse the shipment from the carrier.
  • If the package has already been delivered, take photos of the damage and contact us as soon as possible.

We'll work with you to resolve the issue promptly.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authority.

Customer Support

Business Hours

Monday–Friday: 9:00 AM–5:00 PM EST
Saturday & Sunday: Closed
Holidays: Closed

Core Nutritionals
1415 Wilkesboro Hwy
Statesville, NC 28625
United States

Email: cs@corenutritionals.com
Phone: 1-888-978-2332